We are here to help you with any questions, concerns, or technical issues you may encounter while using our CCTV products and services. Our commitment to your security extends beyond the purchase; we are dedicated to providing top-notch customer support to ensure your peace of mind.

Frequently Asked Questions (FAQs)

Before reaching out to our support team, you may find the answer to your question in our frequently asked questions section. We have compiled a list of common inquiries and their solutions to provide quick assistance.

Product Manuals and Guides

For detailed information on setting up and using our CCTV products, our product manuals and user guides are available for download. These resources offer step-by-step instructions and valuable tips to help you get the most out of your security system.

Contact Support

If your question or issue is not resolved by the FAQs or product manuals, please don't hesitate to contact our dedicated support team. You can reach us through the following channels:

• Phone Support: Call our toll-free support hotline at [9626902344 during our business hours [Mon-Fri].

• Email Support: You can email us at info@rujigroup.com, and we will respond to your inquiry within [Specify response time, e.g., 24 hours].

• Live Chat: Our live chat support is available during business hours. Click the live chat icon on the website to connect with a support agent instantly.

Warranty and Returns

If you need information about our warranty policies or wish to initiate a return, please visit our Warranty and Returns page. We want to ensure you have a seamless experience with our products, and our policies reflect our commitment to your satisfaction.

Technical Support

Our technical support team is ready to assist you with any technical issues you may encounter. Please provide as much detail as possible when reaching out to help us diagnose and resolve your problem efficiently.

Submit a Support Ticket

For non-urgent inquiries or technical support requests, you can submit a support ticket through our online form. This allows you to provide specific details about your issue, and our team will get back to you as soon as possible.

We are dedicated to delivering the highest level of support to our valued customers. Your security and satisfaction are our top priorities. If you need assistance, have questions, or require support, please don't hesitate to reach out. We look forward to serving you and ensuring that your CCTV system operates seamlessly and securely.